they keep charging for pet insurance, i cancelled in december an no longer have cat,just noticed on statement they keep takin money.gonna get full refund today or file complaint
Traffic jam and rain. Just 10 minutes late. Lady in front said he was already "half way done" through his appointment which isn't going to fly. But you can tell the service is pretty rough in general so I'm looking for another banfiled nearby.
Very rude and unprofessional staff,especially the Practice Manager, lock of ethics, she forgot that you don't need a degree to treat someone nice. Animals go in the back and they are treated extremely ruff, thank God for technology that you could record everything,If you love your pet NEVER take it there!!!!!
Extremely rude, these people are crooks. All they do is ask you to for $$, test, after test, after test without giving you answers. After spending a good amount of $, I pick up my pet in the same condition that she was dropped off in. We have no diagnosis for our dog, you would think that by you bringing your pet to the hospital, and them being professionals they would lead you down the road to bringing you Dog back to good health. We don't only have 1 Pet on Wellness Plan, but we have 2 dogs and have been long time customers. Yet, it means nothing to them. All they are concerned with is how much $$ they can get out of you per visit. Please, be aware of "THIS IS OUR PROCESS" which is how your bill will go through the roof. Your better of bringing them to an actual veterinarian, than this poor excuse of a pet hospital. When nothing that they do, reflect a caring, honest, place that you bring a pet that is just like a family member. I am disgusted with this place and how they conduct business. That I will make sure that none of my friends, family, Co workers, social friends, and anyone that I know for that matter. Not to bring their pet here !!!
Took my dog there for a basic physical and shots. They came in the waiting area and just gave her a shot looked at her teeth and then sent me on my way. The female Dr was very rude and didn't check anything I was concerned about. Never going there again
Banfield Pet Hospital is a US Veterinary Care based in Plainville, Connecticut. Banfield Pet Hospital is located at 278 New Britain Ave, Plainville, CT 06062, USA.
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